Order processing options

On the 'Edit merchant' page, you can find the 'Order processing' section. Here you can enable desired features for your orders.

 

  1. OGOship will split PENDING orders automatically in two orders: products ready to be delivered, and products out of stock to be delivered later. Orders can be split manually if this setting is not enabled.
  2. This setting is about to be removed, please do not use this.
  3. We recommend that you create and send shipping confirmations from your online store. OGOship's shipping confirmation will show OGOship's domains.
  4. Only paid orders are transferred to myOGO. This option will force all incoming orders via the API to remove the cash-on-delivery data.
  5. If a receipt is received via the API, OGOship will not automatically create dispatch lists. By enabling this option, a dispatch list will always be created.
  6. If shipments go outside the EU, by enabling this option, OGOship will fill all missing customs required data for shipping. Enable this only if you never use discounts in your online store.
  7. When the setting is activated, the nearest pick-up point is added automatically if it is missing and required.
  8. Allow package shipments without phone number. There might be an additional cost for letter pickup notification.
  9. Sometimes the phone number is typed wrong or it's altogether missing, but this setting lets the shipment be sent anyway.
  10. This setting enables orders to be modified through the API once the order has been sent to myOGO. This applies to orders only when the order status is NEW. Set this if your integration will not blindly override changes made in myOGO. This may not work for all integrations.
  11. A setting for customization requests. Order customizations can be forwarded automatically, or you can forward manually only desired ones, or they can be removed automatically. Read more about order customization requests.